Grand Hyatt Playa Del Carmen Resort

1a Avenida esquina Calle 26, Playa del Carmen 77710 MX
View Map Reservations: +1-800-219-2797
5.0 Star Property Near Quinta Alegría Shopping Mall
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Select Your Room:
10/22/2024 - 10/23/2024
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Grand Hyatt Playa Del Carmen Resort

Below are the verified reviews from guests that we have booked recently:
"Amazing Beach Resort!"
Overall Score5.0/ 5
Beautiful resort, great food, helpful and friendly staff, amazing beach and pools!
(Individual traveler, booked 1 room), from US flag
15-Nov-2022 Verified Review, stayed from Tue Nov 08 to Mon Nov 14 2022 at a $255.99 average nightly rate.

Summary of Verified Reviews

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Property Description

With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury hotel is 1.5 mi (2.4 km) from Playa del Carmen Maritime Terminal and 6.1 mi (9.9 km) from Xplor Theme Park.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Sushi 'n' Raw Bar, a beachfront sushi bar where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 314 individually furnished guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.3 km / 0.2 mi
Mamitas Beach - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.4 km / 0.2 mi
Pier Navega - 0.6 km / 0.3 mi
Calle Corazón - 0.6 km / 0.4 mi
Calle 12 - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.8 km / 0.5 mi
Frida Kahlo Museum - 0.9 km / 0.5 mi
3D Museum of Wonders - 0.9 km / 0.6 mi
Riviera Gran Casino - 1 km / 0.6 mi
Central Square - 1.1 km / 0.7 mi
Chabad Playa del Carmen - 1.1 km / 0.7 mi
Mercado Playa del Carmen - 1.1 km / 0.7 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.7 km / 21.5 mi
Cancun Intl. Airport (CUN) - 55.7 km / 34.6 mi

The preferred airport for Grand Hyatt Playa Del Carmen Resort is Cancun Intl. Airport (CUN).

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 14 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request).

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Shopping on site
  • Vegetarian breakfast available
  • Ziplining nearby
  • Babysitting or childcare (surcharge)
  • Biodegradable/compostable stirrers
  • Pool umbrellas
  • Number of meeting rooms - 14
  • No single-use plastic stirrers
  • Swimming pool
  • Sailing nearby
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 4
  • Water skiing nearby
  • Wheelchair accessible parking
  • Internet access
  • Tours/ticket assistance
  • Internet access - wireless
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Accessible airport shuttle
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Parasailing nearby
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Children's club (surcharge)
  • Fitness facilities
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Year Built - 2014
  • Total number of rooms - 314
  • Number of floors - 5
  • Property does not require health documentation at check-in
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Professional property host/manager
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Caters to LGBTQ guests
  • Parking height restrictions apply
  • Dog exercise area
  • Change of bed sheets (on request)
  • Pet-sitting services
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Skydiving nearby
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Arcade/game room
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Boat tours nearby
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Pool cabanas (surcharge)
  • Valet parking (surcharge)
  • Terrace
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Pilates classes on site
  • Concierge services

Airport & Shuttle Information

Airport Shuttle? Yes! There is an airport shuttle.

Pet Friendly?

Maximum number of pets per room 1

Pet max weight (per pet) in lb is 49

Only dogs and cats are allowed

Pet max weight (per pet) in kg is 22

Service animals are allowed

Pets cannot be left unattended

Service animals are exempt from fees/restrictions

Pets allowed

Misc Fees / Policies

  • Fee for full breakfast: approximately USD 36 per person
  • Airport shuttle fee: USD 153 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 11 years old)
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property caters to LGBTQ+ guests.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

About Hyatt Hotels and Resorts

  • Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
  • Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
  • With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
  • Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
  • Meeting and event space is handled with care and the professionalism deserved

The Hyatt Hotels and Resorts highlights above are subject to change without notice.

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